Legal

Terms of Service

Effective May 9, 2026 · Last updated May 9, 2026

These Terms of Service (“Terms”) govern your access to and use of Curata, the website at curata.art, and any related services (collectively, the “Service”) provided by Cerulean Labs LLC (“Curata,” “we,” “us,” or “our”). By creating an account, placing an order, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

The Service is intended for customers in the United States. We do not currently ship outside the United States or direct the Service to users in other countries.

1. Who we are and what we sell

Curata is a curated boutique that sells framed art prints made to order. We source and prepare images of classical and vintage-style artworks, then produce them as framed prints. Each print is produced specifically for your order; we do not stock finished inventory.

We currently sell exclusively as framed prints. Unframed prints, canvases, posters, and other formats are not part of the Service unless we explicitly offer them.

2. Eligibility and accounts

You must be at least 18 years old to place an order. You may browse the Service without an account, but checkout and order management require one.

You can sign in with a passwordless email link (magic link) or with your Google account. We do not collect or store passwords. You are responsible for keeping access to your email or Google account secure and for all activity that occurs under your Curata account. Notify us promptly at [email protected] if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, attempt to abuse the Service, or engage in fraudulent activity.

3. Catalog, listings, and availability

We work hard to present accurate images, descriptions, and metadata, but we do not warrant that every detail is complete or error-free. Color reproduction varies between screens and printed output, and natural variation in framing materials (wood grain, finish, etc.) is part of the product.

Availability of specific sizes depends on the source image’s resolution and our print-quality thresholds. A given artwork may not be available in all frame sizes, and offerings can change without notice.

4. Pricing, payment, and currency

Prices are displayed in U.S. dollars and exclude any applicable taxes unless stated. Standard shipping is included; optional shipping upgrades are priced at checkout.

We may change prices at any time, but changes will not affect orders that have already been accepted.

How payment works

Curata uses a third-party payments processor. When you place an order:

  1. We authorize your payment method for the full order total at checkout. You may see a pending charge on your statement reflecting this authorization.
  2. We submit your order for production. If the order is accepted for production, we capture the authorized amount and the charge becomes final.
  3. If the order cannot be produced (for example, due to a manufacturing constraint we did not catch), we cancel the authorization. No funds are captured. Depending on your bank, the pending charge may take several business days to disappear from your statement.

The authorization holds your funds for a limited window set by your card issuer (typically 7 days). If we are unable to capture within that window, the authorization will lapse and we may need to re-attempt the charge or cancel the order.

You authorize us to charge your selected payment method for the order total, including any applicable taxes and optional shipping upgrades. You represent that you are authorized to use the payment method you provide.

5. Order acceptance and cancellation

Submitting an order is an offer to buy. Your order is not accepted until we send an order confirmation email and successfully capture your payment. We may decline or cancel an order at our discretion — for example, if there is a pricing or product description error, suspected fraud, an inventory or production constraint, or any other lawful reason.

Cancellation by you. Because each print is made to order, cancellation is only possible during a brief window before production begins. If you need to cancel, contact [email protected] as soon as possible. Once production has started, we cannot cancel the order.

6. Production, shipping, and delivery

Production lead times and shipping windows are estimates, not guarantees. The estimated window shown at checkout includes both production and transit time. Actual delivery may be affected by carrier performance, weather, holidays, and other factors outside our control.

Title and risk of loss pass to you when the carrier delivers the package to the address you provided. You are responsible for providing an accurate, complete shipping address. We are not responsible for losses caused by an incorrect address.

7. Returns, defects, and damaged items

Because every print is made to order, we do not accept returns or exchanges for buyer’s remorse, sizing changes of mind, or color expectations that differ from the screen preview. Please review your selection — including frame size, frame color, and the on-page preview — carefully before checkout.

We do replace items that arrive damaged, defective, or materially different from what you ordered. To request a replacement:

  1. Contact [email protected] within 7 days of delivery.
  2. Include your order number and clear photos of the damage or defect, including the packaging if relevant.
  3. We may ask for additional information or photos to assess the issue.

If we determine the item is damaged or defective, we will at our option arrange a replacement or a refund. We do not require return shipment of the original damaged item unless we ask for it.

This section does not limit any non-waivable consumer protections you have under applicable law.

8. Intellectual property

Curata’s content

The Curata website, including its design, layout, code, logos, original photography, copy, and curated arrangement of catalog content, is owned by us or our licensors and protected by intellectual property laws. You may not copy, scrape, reproduce, distribute, or create derivative works from the Service without our written permission, except to the extent required for ordinary personal browsing.

Source artworks

The underlying artworks in our catalog are typically in the public domain. We do not claim copyright over the underlying public-domain works themselves. We do claim rights in our cropping, color preparation, descriptions, photography of framed mockups, and the overall curated presentation of the catalog.

Your purchased print

When you buy a framed print, you own that physical object. Buying a print does not transfer any copyright or grant you any right to reproduce, redistribute, or commercially use the image associated with it.

Feedback

If you send us feedback, suggestions, or ideas, you grant us a perpetual, royalty-free license to use them without obligation to you.

9. Acceptable use

You agree not to:

  • use the Service to violate any law or third-party right;
  • attempt to access non-public areas of the Service or our systems;
  • reverse engineer, scrape at scale, or extract our catalog content programmatically without permission;
  • interfere with or disrupt the Service, including by overloading our infrastructure or our service providers;
  • use the Service to make fraudulent purchases or to launder funds; or
  • impersonate another person or misrepresent your affiliation with anyone.

We may take any action we consider appropriate, including suspending your account or refusing service, in response to violations of this section.

10. Third-party services

The Service depends on third-party providers for payments, fulfillment, hosting, storage, email delivery, and authentication. Their availability, terms, and policies are outside our control, and outages or changes on their side may affect the Service.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE OR COMPLETE.

Some jurisdictions do not allow disclaimers of certain implied warranties, in which case this section applies to the maximum extent permitted.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CURATA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE ORDER GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits apply regardless of the legal theory and form an essential basis of the bargain between you and us.

13. Indemnification

You agree to indemnify and hold harmless Curata and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party right.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution

Before starting a formal dispute, please contact us at [email protected] and give us 30 days to try to resolve the issue.

Binding arbitration and class-action waiver

If we cannot resolve a dispute informally, you and Curata agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by AAA under its applicable rules. Arbitration will take place in Spokane County, Washington, or another location we agree to, and may be conducted by phone, video, or written submissions where the rules allow.

You and Curata waive the right to a trial by jury and the right to participate in a class action, class arbitration, or representative proceeding. This waiver does not apply to claims that cannot be arbitrated or waived under applicable law.

Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies.

If any portion of this section is found unenforceable, the rest remains in effect, except that the class-action waiver is non-severable: if it is held unenforceable, the entire arbitration agreement is void.

You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first agreeing to these Terms.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated version with a new “Last updated” date and, where appropriate, notify you by email or through the Service. Continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

16. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any order confirmations, are the entire agreement between you and Curata regarding the Service.
  • Severability. If any provision is held invalid, the rest remains in force.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices. We will send notices to the email associated with your account. You may send notices to us at [email protected].

17. Contact

Cerulean Labs LLC
522 W Riverside Ave Ste N, Spokane, WA 99201-0581, United States
Email: [email protected] (general)
Email: [email protected] (legal notices)